Frequently Asked Questions
What is RO/DI water and why is it used for window cleaning? βΌ
RO/DI stands for Reverse Osmosis / Deionized water β water that has been stripped of all dissolved minerals, salts, and impurities. When pure water dries on glass, it leaves absolutely nothing behind. No spots, no streaks, no film. This is why it produces a flawless finish without squeegees or drying β and why it's considered the gold standard in professional exterior window cleaning.
Why does regular tap water leave spots on windows? βΌ
Tap water contains dissolved minerals β mainly calcium, magnesium, and silica. When water evaporates off glass, those minerals stay behind as white spots or a hazy residue. In Georgia, where well water and hard municipal water are common, this effect is especially noticeable. No matter how carefully you clean with tap water, it will leave mineral deposits when it dries.
Is pure water window cleaning safe for seals, frames, and surrounding plants? βΌ
Yes β it's one of the safest methods available. Because no chemicals or soaps are used, there's zero risk of degrading rubber seals, discoloring vinyl or painted frames, or harming your landscaping. The pure water rinses away completely and is safe for everything it contacts.
Do I need to remove my window screens before you arrive? βΌ
Yes β screens need to be removed so we can clean the glass directly with the water-fed pole. Most screens simply lift or pull out from the inside. If you're unsure how to remove yours, let us know when you schedule and we can walk you through it. We can also remove them on-site for an additional fee if needed.
Do I need to be home during the cleaning? βΌ
Not necessarily. As long as screens have been removed and we have access to an outdoor spigot, we can complete the job without you present. We send before and after photos when we're finished so you can see the results.
How often should I have my windows cleaned? βΌ
For most homes in our service area, twice a year is the sweet spot β once in spring after pollen season and once in fall before the holidays. Homes near Lake Oconee, heavily wooded lots, or commercial properties benefit from more frequent service β every 3 months or monthly respectively.
What does window cleaning cost near Madison or Lake Oconee? βΌ
Most residential jobs in our service area run between 50 and 50 depending on the number of windows, story height, and condition. All estimates are free and provided same day. Call or text us at 706-474-9112 and we'll get you a number quickly.